Quality Assesments Mystery Shoppers

"Let QAMS help you implement a sense of urgency for each of your customers.. read more about our services"

Shoppers

Become a contract mystery shopper, learn more

Scam Alert
SPECIAL ALERT - We are NOT involved in any shopper business that requires you to send money anywhere.
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Products & Services

QAMS can help you create a sense of urgency for each customer!

24 years in the mystery shopping business
Quality Focused Management in U. S., Canada and Puerto Rico
Trained Professional Contract Mystery Shoppers
Extensive Technology including Surveys, Reporting, and Dashboards

"A true test of a service quality company is one that can they deliver great service equally to both the smaller client and the larger one. I know 1st hand that Quality Assessments Mystery Shoppers does both having used them as CEO of a national chain and also owner."

Video

"Sense of Urgency" – John P. Kotter

Premiere service requires a "hyper attention" to each customer!

News

Justice - Wait for It - on the Checkout Line - WSJ, 8/19/09
The Wall Street Journal reports that supermarkets are falling behind when it comes to improving queues at the register and customers are not happy. The line needs to appear to be fair so many companies are switching to one line feeding all cashiers to avoi... Read Full Story

Online customer service surveys: 24/7
At Quality Assessments Mystery Shoppers, we are dedicated to serving both our clients and secret shoppers. With highly trained secret shoppers, we are able to offer elite and customizable secret shopper programs. At QAMS, we understand our clients' needs and provide tailored customer opinion surveys. We work to offer the latest technology including cutting edge dashboard technology. This high-end technology provides instant statistics. In addition, our online customer service surveys and market research surveys are available 24/7.

Increase performance with customer satisfaction research
Welcome to QAMS.com, your online source for customer experience mapping and customer satisfaction research. By partnering with anonymous shoppers, we can provide your business with unfiltered, unbiased feedback on large issues like customer service and smaller issues such as store appearance. When looking for the right mystery shopping companies remember your needs should come first. Here they do. Retail, restaurant, hotel and banking businesses have a lot of competition; by receiving objective information about performance from secret shopper companies you can out-perform the competition. Contact us today to find out how!